FAQ

If you have questions, we have answers! Below are some frequently asked questions to assist you during your experience with Enchanted Labubu. For any additional inquiries, feel free to reach out.

What is your return policy? Our return policy allows you to return items within 30 days for a full refund or exchange, provided they are unused and in original packaging.

How long does shipping take? We typically process orders within 1-3 business days, with shipping times varying based on your location and chosen shipping method.

Do you ship internationally? Yes, we offer international shipping; however, customers may be subject to customs duties and taxes.

What payment methods do you accept? We accept major credit cards, PayPal, and other secure payment methods at checkout.

How can I contact customer service? You can reach us via email at taniquaholtz68@hotmail.com or by phone at +34 637 70 47 57.